Currently developing a Centralized Logging System for the POS software to capture and store various types of user activities, infrastructure logs, and system errors.
Leveraging Kafka, BigQuery and lambda functions for efficient log storage and management, capable of handling up to 1 million logs per day.
Developed and optimized various custom reports based on client requirements, such as Taxation, Sales, Offers, Discount, CRM, etc., increasing customer satisfaction by 40%.
Completed the migration of all reports from Node.js to TypeScript and C#, leading to a significant 30% reduction in email delivery time and a substantial 20% improvement in overall system reliability.
Engineered seamless Data Integrations with SFTP, cloud database, and API connections; accelerated data transfer and improved client system compatibility.
Also contributed to the Support Application by developing a review panel for client feedback and resolving duplicate ticket creation issues in email support.